Read Like a Finder, Think Like an Artist
W. Edwards Deming might not be a household name, but his fingerprints are virtually all over the stuff in your house. That is, assuming you own anything made since the late 1960’s. Born on October 14, 1900, Deming is considered by many to be the father of modern manufacturing principle. Particularly in Japan, he is hailed as a hero. After World War II, Deming traveled to the war-torn country as a statistician to help rebuild the economy. There, he developed his 14 key principles . These 14 commandments of modern manufacturing helped turn Japan into the global powerhouse it is today. Central to Deming’s philosophy is the notion that, when solving a problem, it is first necessary to identify the root cause. On the surface, it doesn't seem too groundbreaking. (But then again, neither does washing your hands before surgery and that only caught on in the twentieth century.) F ailing to follow Deming's root cause rule has caused incalculable cost ...