The Empathy Switch: Binary Selection in Action
A number of years ago I had the amazing good fortune to meet the legendary blues piano man Cornbread Harris. Though severely hampered by arthritis, this 86-year-old phenom still makes his living playing some of the most soulful music you’ll ever hear. Although he didn’t—and still doesn’t—teach piano, I managed to talk him into giving me a few lessons. As you might expect, I ended up learning far more from Cornbread than just piano music. Once I showed up at his house on a particularly bone-chilling Minnesota winter afternoon, knocked on his door and waited. And waited. And waited. After what seemed like an eternity, Cornbread finally opened the door. I rushed inside only to find Cornbread clad in nothing but a pair of boxer shorts. He summed it up thusly: “Hey, I can either open the door or put on my pants, I can’t do both.” What Cornbread had articulated was a perfect example of binary selection. One of the reasons it’s so hard sometimes to order off a menu or pick a...